The warranty in plain terms
One year, or 35,000 km on brake pads and 70,000 km on every other FTC product, whichever comes first.
FTC products typically last between 40,000 and 70,000 km in normal driving conditions.
The warranty at a glance
| Period | 1 year from the date of delivery, or 35,000 km on brake pads and 70,000 km on shoes, lining, discs, drums and master cylinders, whichever comes first |
|---|---|
| Covers | Defects in materials or workmanship |
| Remedy | Replacement with similar products, or credit equal to the price of the defective products |
| Claim within | 10 days of delivery, in writing |
| Claim through | FTC head office or an authorised regional distributor |
| Applies to | The original owner of the vehicle |
Limited warranty terms
We warrant all products against defects in materials or workmanship for one year or 35,000 km on brake pads and 70,000 km on all other products (whichever comes first) from the date of delivery.
The warranty does not apply to failures caused by
- Improper use
- Breakage not due to a defect
- Improper installation or handling
- Installation in a faulty motor vehicle
- Race use. There is no warranty on any FTC product used for racing
How to make a claim
- Notify us in writing within 10 days of delivery, explaining why you believe the products are defective.
- We may ask you to return the products so we can determine whether they are defective.
- If a defect is proven, we will at our option replace the products or issue a credit equal to their price.
- Provide proof of mileage. We may also request the original purchase or installation receipt.
- Submit your claim through FTC head office or an authorised regional distributor.
Good to know
- The warranty is for replacement with similar products or a refund of the purchase value only. It excludes labour and ancillary charges such as collection, fitting, inconvenience, or purchase of other manufacturers' products.
- It does not cover brake noise or normal wear and tear. Some brake systems cause pads to wear faster than others.
- Drivers must assess the performance and durability of FTC products themselves if any product is to be used in racing.
- FTC reserves the right to change design, colour and models, and to discontinue the manufacture of any product.
FAQ
Frequently asked questions
How long is the FTC warranty?
One year from the date of delivery, or 35,000 km on brake pads and 70,000 km on all other products, whichever comes first.
What do I need to make a claim?
To make an FTC warranty claim, send a written notice within 10 days of delivery, with proof of mileage and, possibly, the original purchase or installation receipt.
Does the warranty cover brake noise?
No, the FTC warranty does not cover brake noise or normal wear and tear.
Does the warranty cover labour?
No, the FTC warranty does not cover labour. It covers replacement or credit for the defective products only, not labour or ancillary charges.
Who can make an FTC warranty claim?
The warranty applies to the original owner of the vehicle. Submit the claim through FTC head office or an authorised regional distributor.
Is race use covered by the warranty?
No. There is no warranty on any FTC product used for racing.
What happens if a defect is confirmed?
At our option we replace the products with similar ones or issue a credit equal to their price. We may ask you to return the products so we can check whether they are defective.
Warranty claims
Notify us in writing within 10 days of delivery.